Worst app ever just find the time to go visit the nearest western union store otherwise you do it through the app you will be waiting a day and they make you go through loop holes.
8 years ago
This used to be a fast and reliable way to send money to friends and/or family.
8 years ago
I keep getting an error message saying there’s a problem with the country of birth.
8 years ago
When I try to send, say 50.
8 years ago
Great app to send money but the fees using Apple Pay or Credit or debit are to high for my taste.
8 years ago
These companies more and more outsource their call centers and customer service as well as "Technical Support" to the Pacific regions where there's an inherent language barrier as well as lack of western personality and sensitivity the meets you when you're already put off about an issue--At which point you then become disgruntled.
8 years ago
Needs option to pay Florida Power & Light bill pay.
8 years ago
This works when it wants to.
8 years ago
Horrible customer service.
8 years ago
The app maybe fair so far, though you are not able to track pending transactions there - there is no log displaying correctly- it just says - no recent transactions, however I did 4.
8 years ago
It’s has been over ten days now and I still have not been refunded my money! Your worker refused to let me send my daughter money just because I would not tell her why I was sending her the money.
8 years ago
I’m unable to send money from outside the states why must the app limited to the states I’m working overseas and I can’t send money to my wife, please fix that issues.
8 years ago
You have to do the same you do in store but with the advantage of staying in your house or work.
8 years ago
We had an emergency and Family tried to send us $40.
8 years ago
I normally send money outside the US and would initiate the transaction in the app and complete it at the agent.
8 years ago
The 1st rep that helped me was rude and seemed like he didnt know what he's doing or have had a rude customer before me.
8 years ago
I don’t even know why they have an APP.
8 years ago
Every transfer was put up for a 24-hour “review” without notice, “money in minutes” my foot.
8 years ago
Attempted to send money thru the app and a day later transaction was declined without giving any reason.
8 years ago
I have been using this app for a long time now and I send money to India with no issues.
8 years ago