This app is VERY helpful! The only thing that could improve is that when you are chatting and have to restart your device it wouldn't drop the chat!.
8 years ago
Doesn't have an option to talk to anyone now.
8 years ago
This app is either broken or some sort of a joke - it does nothing and there is no way to get any "on-demand" access to experts.
8 years ago
A MUST HAVE APP.
8 years ago
Save your breath and time just contact the real support these incompetent morons don't know what they are doing.
8 years ago
They say they will send a feee gift and never do.
8 years ago
This app is useless other than the fact that there's a little call button.
8 years ago
App won't even display right on new iphone7.
8 years ago
Tech chose to arbitrarily close the session TWICE.
8 years ago
Go get T-Mobile.
8 years ago
App crashes a lot.
8 years ago
I might have just gotten scammed by a fake Verizon employee, and almost lost my account info to the app link.
8 years ago
I tried calling Tech Coach through the app, but I cannot find an option to do so.
8 years ago
There is no way to call or chat with anyone through this app.
8 years ago
This app may be helpful for those who don't have a clue.
8 years ago
I had an Android and had the app on my phone then and now.
8 years ago
For starters, the app requires you to re enter all of your personal data before the tech person will “help” with anything.
8 years ago
Hard to give review when it crashes before opening.
8 years ago
Please Fix since last update on iOS 11.
8 years ago
I would rate it a 4 ⭐️⭐️⭐️⭐️ but lately the app keeps closing on me.
8 years ago